Refund & Return Policy
Thank you so much for joining Anggugu Online Breastfeeding Courses.
Please read this policy carefully. This is the Return and Refund Policy of Anggugu Online Breastfeeding Course, by Anggugu Enterprise.
Digital products
There are no refunds issued for digital products.
We recommend contacting us if you have any questions before you purchase or for assistance if you experience any issues receiving or downloading our products.
Pre-recorded Online Courses
There are absolutely no refunds on Pre-recorded Online Courses because course access is granted immediately upon payment made, once you have consumed our content, you cannot un-consume it.
Zoom Meeting Courses
There are absolutely no refunds on Zoom Meeting Courses. If you don’t show, you’ll still be charged in full. If you couldn’t join due to unforseen circumtances, please reply to the registration confirmation email and we will add you to join our pre-recorded video version of the same topic.
Coaching & Consulting
There are absolutely no refunds on Coaching and Consulting because once we spend our time with you, we can’t get it back. We cannot guarantee results in a coaching or consulting relationship because results depend on your openness to being coached and your willingness to do the work.
A great deal of energy, time, thought and heart goes into preparing for and being present on our calls together. If you’re late for your appointment, you lose that time. If you don’t show, you’ll still be charged in full. In turn, we promise to honor our appointments and be on time as well.
Physical Products
Printout version of Breastfeeding Certificates of Achievements with your name printed cannot be returned. In case your certificate is badly damaged in the process of courier delivery, please snap a photo of 1. the un-opened package condition, and 2. the damaged certificate via replying the order confimation email. We will re-print and send it to you once more.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: admin@anggugu.com